Last updated: December 15, 2025
1. Information We Collect
By using our API service or website, you agree to this Privacy Policy. We collect only the minimum information necessary to provide our service:
- LaTeX templates you submit for processing
- JSON data for template variable replacement
- API usage logs (request timestamps, API keys, response codes)
- Technical information (IP addresses, user agents) for security and debugging
- Contact information you provide (name, email address) when creating accounts or contacting support
2. How We Use Your Information
Your information is used solely to:
- Process your LaTeX templates and generate PDF documents
- Monitor API usage and enforce rate limits
- Debug service issues and improve performance
- Prevent abuse and ensure service security
- Evaluate or conduct business transfers such as mergers, acquisitions, or asset sales where your data may be among the transferred assets
3. Data Retention and Deletion
We follow a strict data minimization policy:
- Templates and data: Never permanently stored, processed in memory only
- Generated PDFs: Automatically deleted after 1 hour
- Processing files: Deleted immediately after PDF generation
- API logs: Retained for 30 days for debugging and security purposes
4. Data Security
We implement industry-standard security measures:
- All data transmission encrypted via HTTPS/TLS
- Document processing in isolated Docker containers
- No permanent storage of user content
- Regular security updates and monitoring
5. Data Sharing
We do not sell, trade, or share your data with third parties for marketing purposes. Your templates, data, and generated documents remain private. We may share or disclose information only in the following limited circumstances:
- Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or part of our business
- Legal requirements: When required by law or in response to valid legal process
- Safety and security: To protect our rights, property, or safety, or that of our users or the public
- With your consent: For any other purpose with your explicit consent
6. Cookies and Tracking
Our website uses tracking technologies to improve our service and understand usage patterns:
- Google Analytics: To analyze website traffic and user behavior
- Google Ads: To measure advertising effectiveness and show relevant ads
- Meta Pixel (Facebook): To track conversions and optimize advertising campaigns
- Essential cookies: For authentication and rate limiting in our API service
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
7. Third-Party Services
We use the following third-party services that may collect information:
- Google Analytics & Google Ads: See Google's Privacy Policy at https://policies.google.com/privacy
- Meta (Facebook): See Meta's Privacy Policy at https://www.facebook.com/privacy/policy
These services have their own privacy policies and data collection practices independent of ours.
8. Your Rights
Since we don't store your content permanently, there's typically no personal data to access, modify, or delete. For questions about API logs or to request their deletion, contact us below. For advertising-related data, you can:
9. Business Transfers and Legal Disclosure
9.1. Business Transactions
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will provide advance notice before your data is transferred and becomes subject to a different privacy policy.
9.2. Legal Requirements
We may disclose your personal data when required by law, legal process, or in response to valid requests by public authorities. We may also disclose data in good faith belief that such action is necessary to:
- Comply with legal obligations or court orders
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with our service
- Protect the personal safety of users or the public
- Protect against legal liability
10. International Data Transfers
Our service may be hosted and operated from various locations globally. Third-party services (Google, Meta) may also process data internationally. By using our service, you consent to the transfer and processing of your data internationally, where data protection laws may differ from your country.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of any material changes by updating the "last updated" date above.
12. Contact Information
For questions about this privacy policy or our data practices, please contact us at [email protected]